d'primahotel Kualanamu Medan Formerly Prime Plaza Hotel

I stayed at this hotel two separate nights because it was closed to the airport. The rooms by the pool are a little beat up and shabby but if they ask for another room it's much nicer. I was on the 9th floor. They have a free shuttle service but you have to coordinate it cuz it only comes every 2 hours. They allowed me to take a breakfast before 6:00 a.m. I felt the staff went out of their way but it wasn't without a struggle. I had to email a few times to make sure I could get a ride to the airport. All in all I would recommend it, especially if you have an early flight in the morning or a late flight coming in

I stayed here for one night prior to a very early morning flight. Location is just perfect for Medan airport which is about a 10 minute drive away. I was also very impressed with the room which was large clean and comfortable and had everything needed. I also hadn't realised when booking there was a swimming pool which was a nice surprise and very refreshing after my 4 hour drive on some pretty shocking roads from Bukit Lawang. Staff were also all very nice and welcoming. Would I stay again absolutely.

Great for airport and free shuttle service is useful. Welcoming friendly helpful efficient staff in all departments. Spacious clean room, comfortable queen bed with lovely pillows and clean white linen and towels. Useful tea and coffee facilities and refrigerator. Hot water shower with complimentary toiletries. Various English TV channels and good WiFi. Great breakfast buffet and restaurant menu is reasonably priced and well cooked. Hotel was so good that I decided to change my onward travel plans and stay to enjoy the facilities

Nice hotel close to the airport, a 5-10 minute drive away. We stayed there twice at the beginning and end of our trip. We had good dinners and breakfasts. Very helpful staff. The room was clean, quiet and we loved watching TV in English. Shuttle service was splendid (there are set hours but the staff accommodated us) so arrange pick up and drop off in advance. We would definitely stay there again.

I booked this hotel because of it is very near to Kualanamu International Airport & price is reasonable. Room is clean, very large space, Green window view. There are many hotels, food restaurants & stores nearby & we had our dinner consist of different types of local delicious food and breakfast at one of the open 24 hours restaurant nearby hotel at reasonable price.